Refund and Returns Policy

Sabana Sharee Refund and Returns Policy

At Sabana Sharee, we take pride in the quality and craftsmanship of every saree we deliver. Each saree passes through careful inspection before shipping to ensure it meets our high standards. Still, we understand that sometimes an order may not meet your expectations. Therefore, our Refund and Returns Policy provides a smooth, fair, and transparent process to make your shopping experience worry-free.


1. Returns Eligibility

You can request a return or exchange within 7 days of receiving your order if:

  • You received a defective or damaged saree.

  • We delivered the wrong color or product.

  • The saree remains unused, unwashed, and in its original packaging with all tags attached.

However, please note that sarees showing signs of wear, alteration, or damage due to mishandling are not eligible for a return or refund. We encourage you to inspect your saree immediately after delivery to avoid any delays in reporting.


2. Non-Returnable Items

Certain sarees cannot be returned or refunded. These include:

  • Customized or stitched sarees, including those with fall or pico work.

  • Sarees bought during special offers, clearance, or sale events.

  • Items damaged because of improper care or washing.

By making your purchase, you agree to these exceptions, ensuring a transparent and fair policy for all customers.


3. Return Process

To start a return:

  1. Email us at support@sabanasharee.com within 7 days of receiving your saree.

  2. Include your order number, product name, and a clear reason for the return.

  3. Attach supporting photos if your saree is defective or damaged.

  4. After approval, our team will share return shipping details.

You must send the saree in its original packaging. While customers usually cover the return shipping cost, Sabana Sharee will bear it if we sent the wrong or defective product.


4. Refunds

After we receive and inspect the returned saree, we’ll send a confirmation email.
If approved, your refund will be processed within 7–10 business days to the original payment method.

If your bank or payment provider delays the refund, please contact them for clarification. We’ll always support you during the process.


5. Exchange Policy

If you prefer an exchange instead of a refund, please follow the same return procedure. After verifying the product, we will:

We want you to enjoy every Sabana Sharee purchase with full satisfaction.


6. Damaged or Incorrect Items

If you receive a damaged or incorrect saree, notify us within 48 hours of delivery. Include photos of the saree and packaging. Once verified, we’ll send a free replacement or process a full refund right away.
Your trust matters to us, and we promise to resolve such issues quickly.


7. Cancellation Policy

You may cancel an order within 6 hours of placing it. Once we begin processing or dispatching, cancellations are not possible.
For timely cancellations, we issue refunds within 5–7 working days. Please ensure that your payment details are correct to avoid delays.


8. Contact Us

For questions about our Refund and Returns Policy, feel free to reach us:
📧 support@sabanasharee.com
🌐 https://sabanasharee.com

At Sabana Sharee, we aim to make your shopping journey delightful from purchase to delivery. Your satisfaction remains our top priority.

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